Return Info

StakeChasers.com Return Policy

It's pretty simple. If you're not happy - we're not happy. Your satisfaction is guaranteed. 

Simply let us know if you are not satisfied or need to return something so that we can help you as quickly as possible. 

CustomerService@StakeChasers.com
Toll Free - (888) 788-4129 
11401 N Government Way, Hayden ID 83835

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted 
Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
Any item that is returned more than 30 days after delivery

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@stakechasers.com and send your item to: StakeChasers.com, 11401 N Government Way, Hayden ID 83835, United States.

Shipping 
To return your product, you should mail your product to: StakeChasers.com, 11401 N Government Way, Hayden ID 83835, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.